The Policy

This is a statement of the Data Protection Policy adopted by the Scottish Massage Therapists Organisation (SMTO). To perform its function, the SMTO needs to collect and use certain types of information about Massage Therapists who join or apply to join the SMTO.

The SMTO regards the lawful and correct treatment of personal information as important to the achievement of our objectives. We therefore strive to ensure that our organisation treats personal information lawfully and correctly.

Data Protection Principles

The SMTO endorses and is committed to adhering to the eight data protection principles set out in the Data Protection Act 1998. The eight Principles require that personal information is

  • Fairly and lawfully processed

  • Processed for limited purposes

  • Adequate, relevant and not excessive

  • Accurate, and kept up-to-date

  • Not kept longer than necessary

  • Processed in accordance with the data subject’s rights

  • Secure

  • Not transferred to countries outside the European Economic Area without adequate protection being provided to the personal data on individual subjects

Use of Your Personal Data

We will use personal information provided by you for the purpose of processing your membership, or gathered by the SMTO for the following purposes

  • To decide your eligibility for entry on to the SMTO Directory of Therapists

  • To enable the general public to search the Directory of Therapists to utilise your services

  • To administer, update and maintain the Directory of Therapists

  • To process and respond to requests, enquiries and complaints received from you

  • To process and respond to requests, enquiries and complaints received about your fitness to practise

  • To provide services requested by you

  • To communicate with you about SMTO services, events and news

  • To analyse trends and profiles and compile statistics

  • For audit purposes

  • To carry out customer satisfaction research

  • To prevent or detect fraud

  • To enable third parties to carry out any of the above on our behalf

We will hold your personal information on our systems for as long as is necessary for the purposes set out above and we will remove it when the purposes have been met.

The Published Directory of Therapists

SMTO will make your Directory entry information available to any enquirer as part of the published Directory of Therapists, unless you specifically opt out from inclusion.

The general public can inspect the following information on the online register

  • Your full name

  • Your telephone number

  • Your website (where provided)

  • Your approximate geographical location

  • Your skills/disciplines that you practice in

  • Your membership number

Your home address, contact details, date of birth and other data are not available to the public unless given to us specifically for that purpose by you.

Consent to collect personal information

In compliance with the Data Protection Act 1998, when a new applicant applies to join the SMTO he or she will be asked to formally consent to allow the SMTO to collect and process their personal information.

The SMTO must process SMTO members and new applicant’s personal information to perform its function. If an individual is not content to allow the SMTO to process personal information, that individual will not be eligible to join the SMTO.

Security and Storage of Your Personal Data

The SMTO will take appropriate technical and organisational measures to limit the opportunity for unauthorised or unlawful processing of personal data and to guard against accidental loss, destruction of, or damage to personal data. Appropriate contractual obligations shall be incorporated into contracts that SMTO enters into with third parties. SMTO shall ensure that all staff employed to undertake data processing are aware of their responsibilities in relation to the processing of personal data as it applies to their area of work.

Sharing of Personal Data

We share information in the following circumstances

  • Where we are required to do so by law

  • When you have given consent for us to do so

  • When you are applying for entry onto other registers, e.g. CNHC registration.